Terms of service

Welcome to Gymvibe. These Terms of Service explain the rules that apply when you visit gymvibe.co.uk or purchase products from us.

By using our website or placing an order, you agree to these Terms. Nothing in these Terms affects your statutory rights under applicable UK consumer law.

About Gymvibe

Business Address: Unit B22, Lattersey Hill Trading Estate, Benwick Rd, Whittlesey, Peterborough PE7 2JA, United Kingdom
Email: Contact@gymvibe.co.uk
Phone: +44 7478214373
Customer Support: Monday–Friday, 9:00 AM–5:00 PM UK time

1. Using Our Website

You must use our website only for lawful purposes and in accordance with these Terms.

If you create an account, you are responsible for providing accurate information, keeping your login details secure, and notifying us if you believe your account has been accessed without permission.

You must not:

  • Use our website for unlawful or fraudulent purposes.

  • Attempt to interfere with the security or operation of the website.

  • Introduce viruses, malware, or other harmful technology.

  • Attempt to gain unauthorised access to our systems, servers, or databases.

  • Infringe our intellectual property rights or those of another person.

  • Copy, reproduce, scrape, or commercially exploit our website content or product images without permission.

2. Products & Product Information

We make reasonable efforts to ensure our product descriptions, photographs, specifications, sizing information, fabric details, and other information are accurate and up to date.

Please be aware that:

  • Product colours may appear slightly different depending on your screen or device settings.

  • Measurements and sizing may be subject to reasonable manufacturing tolerances.

  • We recommend checking the relevant size guide before ordering.

  • We may correct errors or update product information when necessary.

Nothing in these Terms limits your rights where goods are faulty, damaged, not as described, or otherwise fail to meet requirements under applicable UK consumer law.

3. Prices

All prices displayed on our website are shown in British Pounds (GBP).

Prices include VAT where applicable.

We may change our prices from time to time. Changes will not affect orders that have already been accepted, except where permitted by law.

If an obvious pricing or listing error occurs, we may contact you before accepting or fulfilling the affected order. If we cannot fulfil an order because of an error and payment has already been taken, we will provide a full refund.

4. Product Availability

All products are subject to availability.

Occasionally, an item may become unavailable after an order has been placed. If this happens, we will contact you as soon as reasonably possible.

If we are unable to supply an item you have paid for, we will refund the amount paid for that item to your original payment method.

5. Orders

After placing an order, you will normally receive an email confirming that we have received it.

We may need to decline or cancel an order in certain circumstances, including where:

  • A product is unavailable.

  • Payment cannot be authorised.

  • The information provided with the order is incomplete or incorrect.

  • We reasonably suspect fraudulent or unauthorised activity.

  • An obvious pricing or product-listing error has occurred.

If we cancel an order after payment has been taken, we will refund the relevant amount to your original payment method.

6. Payment

Payment is required when you place your order.

Available payment methods will be displayed at checkout and may include major credit or debit cards and other supported payment services.

Payments are processed through secure third-party payment providers. Gymvibe does not directly store your complete payment card details.

7. Shipping & Delivery

We currently deliver to addresses within the United Kingdom.

Information about order processing, estimated delivery times, shipping costs, tracking, and delayed or missing parcels is provided in our Shipping Policy.

We remain responsible for your order until it is delivered to you, or to another person you have identified to receive it, subject to applicable UK consumer law.

8. Cancellations, Returns, Exchanges & Refunds

We offer returns, refunds, and exchanges in accordance with our Refund Policy and your rights under applicable UK consumer law.

Our standard return period is 30 days, subject to the conditions and exclusions explained in our Refund Policy.

Please review our Refund Policy before returning an item for information about eligibility, return instructions, exchanges, refunds, and any applicable return costs.

9. Intellectual Property

Unless otherwise stated, the content on gymvibe.co.uk, including our branding, website design, text, graphics, photographs, product imagery, and other original materials, is owned by or licensed to Gymvibe and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, commercially exploit, or otherwise use protected Gymvibe content without our prior written permission, except where permitted by law.

10. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms limits your statutory rights as a consumer or excludes liability that cannot legally be excluded under UK law.

We are not responsible for losses that were not reasonably foreseeable when the contract was formed or for losses resulting from circumstances outside our reasonable control, except where applicable law provides otherwise.

If you use our products for business or commercial purposes, different legal rights and limitations may apply.

11. Website Availability

We aim to keep our website available and operating correctly, but we cannot guarantee uninterrupted access.

We may temporarily suspend, restrict, update, or modify parts of the website for maintenance, security, technical, or operational reasons.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, store, and protect personal information.

13. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer, you may also have rights to bring proceedings in the courts applicable to the part of the United Kingdom in which you live. Nothing in these Terms removes rights you may have under mandatory consumer protection law.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.

The latest version will be published on this page together with the updated revision date.

Changes will not retrospectively alter the terms applicable to an order you have already placed unless required by law.

15. Contact Us

If you have questions about these Terms or an order, please contact us:

Gymvibe
Unit B22, Lattersey Hill Trading Estate
Benwick Rd
Whittlesey, Peterborough PE7 2JA
United Kingdom

Email: Contact@gymvibe.co.uk
Phone: +44 7478214373
Support Hours: Monday–Friday, 9:00 AM–5:00 PM UK time